Webinars

Webinar
 

Process redesign in Ambulatory Emergency Care (AEC) utilising point of care testing

presenter

Phil Weihser BSc. PGCert. MSc. - Divisional Operation Manager
James Paget University Hospital NHS Trust, UK

Summary

Emergency departments in many countries are suffering from overcrowding and increased admission rates. This is due to numerous factors such as a rise in chronic disease, an ageing population and access to care.

Many healthcare systems are looking at models of care to help reduce the burden on acute services by decreasing the length of stay in hospital, and by reducing the number of unnecessary admissions.

This webinar highlights how a university hospital in the UK has tackled the problem, by implementing a 7-day Ambulatory Emergency Care service (AEC). The speaker will highlight the clinical, financial and operational benefits achieved through the novel use of point-of-care testing, evidence-based service redesign, condition-specific pathways, and access to senior clinical decision makers. 

learning Objectives

  1. Discuss how to redesign service in acute and emergency medicine
  2. Demonstrate how point-of-care testing pathways can develop new models of care
  3. Examine the potential improvement metrics including a reduction in hospital admissions and length of stay

ACCESS WEBINAR

This event is produced by Whitehat Communications and sponsored by Abbott Point of Care.

Certificate of Attendance

You can receive a certificate of attendance for viewing the recording until January 12, 2019. After viewing the recording, watch for the evaluation to appear in your browser. A link to your certificate will be emailed within two weeks of receipt of your completed evaluation.

presenter
 

ABOUT Phil Weihser, BSc. pgcert. msc.

James Paget University Hospital NHS Trust, UK

Phil_weiser_portait.JPGPhil Weihser is the divisional operations manager for Respiratory, Cardiology, Stroke, Neurology Gastroenterology, Diabetes, Older Peoples Medicine, and POCT at the James Paget University Hospital in the UK. Phil hs responsibility for the delivery of a 7-day Ambulatory Emergency Care Service at the Trust.

Having previously managed several projects within the Pathology environment to reduce specimen turn-around times (utilising Lean methodology and process change), he has successfully managed the design and creation of the Ambulatory Emergency Care service at his Trust. This has led to the integration of a multi-disciplinary workforce, evidence-based service redesign, and Point-of-Care testing to deliver significant clinical, financial and operational benefits. 

Phil has additionally undertaken postgraduate training in Six Sigma process improvement which has been used to create the aforementioned AEC service. This has, in turn, led to the redesign of the entire Acute Medical Unit to significantly reduce patient length of stay, achieve enhanced discharge metrics, and further increase hospital capacity, whilst improving patient experience and outcomes; alongside numerous other innovative change projects within the acute healthcare environment. 

 

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