Contact Us

We're Here to Help!

Whatever your needs may be, our experts at Abbott Point of Care are happy to help. Our dedicated and experienced team is made up of both clinical and technical professionals—all here to support point-of-care testing in your facility. Use the Contact Us form below to help direct any inquiry you may have.

Contact us about Abbott Point of Care product information and ordering, hardware and software questions (including HL7 key generation), or to request a call from a sales representative. You should expect a response within 2 business days. If your inquiry requires immediate attention, please call us.

Please note: We cannot provide answers to personal, medically related questions; for these, you should contact your physician.

Fields marked with an asterisk(*) are required.

Contact Information

US Orders, Invoices, or Order Status Tracking
Call 1-800-323-9100, Option 2
8 a.m.–6:30 p.m. EST Monday–Friday

US Service Agreements
Call 1-800-366-8020, Option 4
8:30 a.m.–5 p.m. EST Monday–Friday
Fax: 1-847-785-8719

Product Returns or Credits
Call 1-800-366-8020, Option 5
8:30 a.m.–5 p.m. EST Monday–Friday

International Orders
Call 1-609-454-9000
8 a.m.–5 p.m. EST Monday–Friday

Technical Support, Hospital-based Customers
Call 1-800-366-8020, Option 1
24 hours, 7 days a week

Technical Support, Other US Customers
Call 1-800-284-0702, Option 1
24 hours, 7 days a week

Technical Support, International Customers
Call 1-609-454-9000
24 hours, 7 days a week

Technical Support, Piccolo Xpress
Call 1-800-822-2947, Option 2
24 hours, 7 days a week

Purchase Products Online
http://www.e-abbott.com

Our Locations

We are headquartered in Princeton, New Jersey, with more than 1,500 global employees and a presence in 84 countries. Our 500,000 square-foot, state-of-the-art manufacturing facility, Abbott Pointe, is located in Ottawa, Ontario, Canada.

USA
400 College Road East
Prinecton, NJ 08540
Telephone: 1-800-827-7828

Canada
7115 Millcreek Drive
Mississauga, Ontario L5N 3R3
Telephone: 1-905-858-2450

Europe
Abbott House, Vanwall Business Park, 
Vanwall Rd, Maidenhead, Berkshire SL6 4XF
Telephone: +44(0) 1628 589971

You are about to exit the Abbott family of websites for a 3rd party website

Links which take you out of Abbott worldwide websites are not under the control of Abbott, and Abbott is not responsible for the contents of any such site or any further links from such site. Abbott is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the linked site by Abbott. The website that you have requested also may not be optimised for your screen size.

Do you wish to continue and exit this website?

Yes No

You are about to enter an Abbott country or region specific website.

Please be aware that the website you have requested is intended for the residents of a particular country or countries, as noted on that site. As a result, the site may contain information on pharmaceuticals, medical devices and other products or uses of those products that are not approved in other countries or regions.

Do you wish to continue and enter this website?

Yes No

Not optimized for your device

The page you are trying to access is best viewed on a desktop or laptop computer.

I want to view this page anyway