A greater New York City hospital tasked staff to review the existing processes in critical care and implement needed changes. The hospital formed a Critical Care Committee comprised of key hospital stakeholders to ensure patients admitted to all critical care units and beyond received the best possible care. The committee radically improved patient outcomes, drove collaboration at the bedside, created workflow efficiencies, and reduced care costs by:
As part of the process, the director of cardiac surgery established strategies to meet the hospital's objectives. One area of change was laboratory testing. The traditional blood analysis process can be slow, complex, and inefficient—delaying clinical decision-making when time is crucial. One potential solution was implementing with-patient testing, also termed point-of-care or bedside testing. With-patient testing with the i-STAT System provided simple, portable diagnostic testing at the patient’s bedside, allowing the facility to streamline processes and realize its objectives.
47%44%2.5 hrsTAT=turnaround time
$1,933CTICU=cardiothoracic intensive care unit
*The results shown here are specific to this health care facility and may differ from those achieved by other institutions.
Our experience shows that improving quality of care and workflow and decreasing costs can be achieved in the most expensive and resource-intensive areas of medical care: critical care departments. The impact of these results goes far beyond the walls of critical care, as the improvement in quality of care and efficiency as well as the costs savings are felt throughout the entire institution and, most importantly, by the patients themselves.
“While formation of the Critical Care Committee represented the first step, implementing the strategies they suggested, including with-patient testing, are where the real savings occur.”
− Director of Critical Care for Quality
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